Advanced Certificate in Crisis Management for Social Media Crisis

-- viewing now

Crisis Management: Master social media's impact during a crisis. This Advanced Certificate equips professionals with practical strategies for navigating online reputational threats.

5.0
Based on 4,651 reviews

3,649+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Designed for communication professionals, public relations managers, and social media managers, the program covers risk assessment, crisis communication planning, and social listening. Learn to develop effective messaging, manage negative online sentiment, and leverage social media for crisis recovery. Develop essential skills to protect your organization's reputation. Enroll today and become a crisis communication expert.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Social Media Landscape & Crisis Communication
• Crisis Identification & Assessment
• Social Listening & Monitoring Tools
• Developing a Social Media Crisis Communication Plan
• Engaging with Stakeholders During a Crisis
• Managing Negative Feedback & Online Reputation
• Legal & Ethical Considerations in Social Media Crisis Management
• Post-Crisis Review & Improvement
• Case Studies in Social Media Crises
• Crisis Communication Training & Team Building

Career path

Career Role Description
Social Media Crisis Manager (UK) Develops and implements strategies to mitigate online reputational damage; expert in social listening and rapid response. High demand for proactive crisis communication skills.
Digital PR & Crisis Communications Specialist Manages online narratives during crises; skilled in media relations and stakeholder engagement; focus on crisis prevention and recovery.
Social Media Community Manager (Crisis Response) Monitors social media for potential crises and engages with users directly to address concerns; strong customer service and conflict resolution skills essential.
Online Reputation Management Consultant Provides strategic guidance to organizations on managing online reputation; expertise in SEO, SEM, and crisis communication; key player in post-crisis recovery.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN CRISIS MANAGEMENT FOR SOCIAL MEDIA CRISIS
is awarded to
Learner Name
who has completed a programme at
Stanmore School of Business (SSB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment